Unclaimed Accounts

UNCLAIMED ACCOUNTS/DEAF (Depositor Education and Awareness Fund)

What are Unclaimed Accounts/DEAF?

As per the guidelines of the Reserve Bank of India (RBI), Unclaimed Accounts refer to Current Accounts, Savings Accounts, and Term Deposits that have remained unoperated or unclaimed for 10 years or more, as applicable. The Bank transfers the amounts lying in such unclaimed accounts to the Depositor Education and Awareness Fund (DEAF), which is maintained by the Reserve Bank of India (RBI).

However, eligible depositors or their legal heirs can still claim the amount through the Bank, subject to the applicable verification and documentation requirements.

How to claim Unclaimed Accounts?

Claiming funds from unclaimed accounts is a simple process. Please follow the steps below:

• Search the Unclaimed Accounts database:Search the directory below using the depositor’s name or the name of a related person, such as the nominee or legal heir.
• Gather the required documents: Keep relevant account/deposit documents, such as the Passbook and Term Deposit Receipt (TDR), along with valid KYC documents. In case of a deceased depositor, the required documents may include the Death Certificate, Legal Heir Certificate, and/or Succession Certificate, as applicable.
• Visit the home branch: Submit the claim along with the required documents at the depositor’s home branch for verification and processing.